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POOLMAN & EAU CLAIRE HEARTH
These terms govern use of the Poolman & Eau Claire Hearth website and its inquiry features. Use the site lawfully and do not interfere with its security, submit malicious content, misrepresent your identity or use it to send unsolicited communications. If you do not agree with these terms, do not use the website.
Product photographs, descriptions, specifications and documents are provided to help you explore options. Manufacturers may revise models, options and ratings. Images may show optional accessories or an installation that differs from your project. Listings do not establish local stock, delivery dates, service eligibility or an installed price.
Heating coverage, burn time and similar ratings depend on test conditions, fuel, operation and the building. Verify the exact model and current manufacturer documentation with our team before ordering. We may correct errors or outdated information.
Submitting a form requests a conversation; it is not an order, reservation, installation approval or binding quote. Pricing, scope, model configuration, availability, scheduling, payment, cancellation and other project terms must be confirmed in a separate quote or agreement. That agreement controls the transaction to the extent it differs from general website information.
Appliances must be selected and installed according to the exact manufacturer instructions, applicable codes and required approvals. Website content and customer-supplied measurements do not replace a qualified assessment. Do not rely on a photograph or general article as an installation plan.
Service requests are subject to confirmation of the appliance, location, requested work and availability. This website does not provide emergency monitoring or response. If there is an immediate safety emergency, leave the affected area and contact emergency services or the appropriate utility from a safe location.
When you provide contact details for an inquiry, we may use them to respond and coordinate that request. You are responsible for providing accurate details and for telling us if a number or email address changes. An inquiry does not automatically enroll you in a marketing program.
If you separately opt in to a text-message program, messages may relate to the program described at signup, such as inquiry follow-up, appointments or promotional offers. Marketing consent is voluntary and is not a condition of purchase. Message frequency varies, and message and data rates may apply.
Reply STOP to opt out and HELP for assistance. You may also call (715) 835-0929. After an opt-out, a confirmation message may be sent; further marketing messages for that program will stop. Delivery depends on your carrier and device and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Do not use text messages for emergencies.
Your mobile information and messaging consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. Necessary service providers may process information to operate the program. See our Privacy Policy. These terms describe messaging conditions but do not themselves obtain SMS or artificial-voice marketing consent.
Calls may be recorded or transcribed only as permitted and with required notice or consent. Automated or AI-assisted communications, if used, remain subject to applicable disclosure, consent and opt-out requirements. Let the team know if you prefer an available human-assisted alternative.
Website text, design, photographs and other content belong to their respective owners and are protected by applicable law. Manufacturer trademarks identify the products of their owners and do not imply that this site is operated by the manufacturer. You may use the site for personal product research; do not republish or commercially exploit protected materials without permission.
Linked documents and third-party resources are provided for convenience. Confirm that any manual matches your exact model and generation. Third-party websites and services have their own terms and privacy practices.
We work to provide useful, accurate information but do not guarantee uninterrupted website availability or that every item is error-free. To the extent permitted by law, the website is provided as available without warranties about the website itself. This does not change a written product warranty or rights that cannot lawfully be excluded.
Nothing in these terms excludes liability or consumer rights where doing so is prohibited by law. Any rights and remedies under a signed quote, purchase or installation agreement remain subject to that agreement and applicable law.
We may update these terms by posting a revised version. Changes do not retroactively alter an accepted transaction agreement. Wisconsin law applies to these website terms to the extent permitted by law, without taking away mandatory protections available to you.
Questions: Poolman & Eau Claire Hearth, 5890 Arndt Rd, Eau Claire, WI 54701. Phone: (715) 835-0929. Last revised: September 26, 2026.