EAU CLAIRE HEARTH / OWNER SUPPORT

Fireplace and stove service.

Start with the appliance make, model and the problem you are noticing. We will confirm whether we can help with that appliance and address, then discuss the appropriate next step.

Have these details ready.

The manufacturer, model and serial number, if accessible without opening a hot appliance; your project address; a description of the symptoms; and when the appliance was last serviced.

For an existing installation, photographs of the appliance label and the full hearth can help the conversation. Do not remove safety components or operate an appliance that you believe is unsafe.

Confirm the work before scheduling.

Service availability depends on the appliance, the requested work and your location. A product listing does not establish service eligibility, warranty coverage or appointment availability. Please call (715) 835-0929 to discuss your request.

This website is not an emergency-response service. For an immediate safety emergency, leave the affected area and contact emergency services or your utility from a safe location.

Tell us what needs attention.

Include your appliance model, project town and a short description. Submitting this form requests follow-up; it does not confirm an appointment. Do not use this form for an emergency.